Terms of Service

Acceptance of terms

By accessing and using the services provided by Backstaged, you agree to comply with and be bound by these terms of service. If you do not agree to these terms, please refrain from using our services.

We reserve the right to update these terms of service at any time and without prior notice. It is your responsibility to regularly review these terms of service. Continued use of our services after any changes constitute a consent to the modified terms of service.

Definitions

A “community” is a page/group owned by an artist on the Backstaged platform.

An “artist” (also referred to as a “community owner”) is a user who owns a Backstaged community to engage with their fans.

A “fan” or “member” is a user who is a member of or subscribes to an artist’s community.

A “user” refers to any user account on our platform, including both artist and fan accounts.

“We,” “us,” and “our” refer to Backstaged, Inc and affiliated entities.

“Platform” refers to the Backstaged platform where artists and fans can sign up and interact with each other.

“Services” refers to any service provided or offered by us, including the Backstaged platform itself.

Content ownership & rights

Artists maintain all rights to the content they upload, post, or create on Backstaged. We do not own any of the content uploaded, posted, or created by users on our platform.

We reserve the right to use the name, image, likeness, and logo of any artist who signs up on our platform. We may use this on our website, platform, social media, advertisements, and for other marketing purposes.

Content sharing restrictions

You are not allowed to distribute content from a community outside of said community.

We may use fingerprinting technology on content uploaded to or created on our platform to track and identify users who distribute content outside of their intended community.

Any breach of this rule can and will result in the immediate termination of your account without a refund. Additionally, if your account is found sharing content beyond its intended community, we may disclose your personal information, including, but not limited to, your full name, billing information, and IP address, to the concerned artist and/or their representative(s), and appropriate law enforcement agencies.

Acceptable use

By creating an account on Backstaged, you agree to use the platform solely for its intended purpose, which is to serve as a place for artists and fans to engage and connect with each other.

You are prohibited from engaging in any activities or conduct that misuse our services in a technical manner or exploit the platform for any unintended purposes, such as using it as a storage service or for other activities that could be detrimental to us.

Community guidelines

By creating an account, users agree to uphold our community standards by refraining from posting any content that is illegal, offensive, or inappropriate. This includes, but is not limited to, content that is discriminatory, harassing, defamatory, fraudulent, indecent, obscene, vulgar, or unlawful in nature.

Repeated inappropriate behavior or gross violations of our terms of service may result in your account being limited or suspended without a refund.

Account suspension and limitation

Backstaged reserves the right to suspend and/or limit user accounts without prior notice in the event of any violation of these terms of service. In the case of account suspension or limitation due to a violation of our terms of service, we shall have no obligation to refund or reimburse any lost funds, subscription fees, products, or other associated costs, perks, or benefits.

Users acknowledge and agree that any misuse or violation of these terms may result in account suspension and/or limitation along with the forfeiture of all funds, subscription fees, and other associated costs, perks, benefits or entitlements.

If your account is suspended or limited due to a violation of our terms of service, we may hold and retain any funds associated with your account until the resolution of the suspension or limitation. This includes, but is not limited to, any pending payments, withdrawals, balances, and funds received from sales or subscriptions made or renewed during the suspension period. Funds may be held to cover potential penalties or damages resulting from the violation.

We reserve the right to suspend and/or limit any account belonging to a person who has violated our terms of service, including any future accounts. These accounts will also be subject to forfeiture of any funds, subscription fees, and other associated costs, perks, or benefits without refund.

Payments & fees

Backstaged accepts credit and debit card payments through Stripe. By making a payment on our platform, you agree to abide by the terms and conditions of our payment processor.

Backstaged accepts payments on behalf of artists. Artists can view their total revenue, net earnings, and amount currently available for withdrawal on our platform. To prevent fraud, we may hold funds for up to 30 days, and in some cases longer if we have good reason to suspect criminal activity. After this period, funds will either be refunded if fraud is suspected or released for withdrawal.

Backstaged takes a 10% fee of all revenue generated on our platform. All payments and withdrawals will incur an additional payment processing fee which will be added on top of the 10% fee. Payments made on our platform may also be subject to a currency conversion fee which will also be added on top of the 10% fee.

Refunds & cancellations

Due to the digital nature of the products available for purchase on our platform, all sales are considered final, and we do not guarantee any refunds. To request a refund, please directly contact the artist you made a purchase from. For any questions or concerns regarding your purchase, please email us at support@backstaged.io.

Data privacy & security

Our policy for handling data privacy and security is outlined in our Privacy Policy, which is an integral part of these terms of service.

Intellectual property

All content on the Backstaged platform, website, and associated services, including, but not limited to, text, graphics, logos, and software, is the property of Backstaged and is protected by copyright and other intellectual property laws. Unauthorized use of this content is prohibited.

You may not attempt to reverse engineer or otherwise abuse or misuse any services offered by us. Any violation of this may result in the suspension or limitation of your account and/or legal action.

Limitation of liability

The actions of our users are not the responsibility or liability of Backstaged or its affiliated entities. We are not responsible or liable for any content or behavior that takes place on our website or platform. All users must independently ensure adherence to all governing laws and regulations.

Contact information

If you have any questions, concerns, or inquiries regarding these terms of service, please contact us at support@backstaged.io and we will respond to your inquiry as soon as possible.

Backstaged is owned and operated by:

Backstaged, Inc N/A N/A, DE N/A USA

Please be aware that any physical mail sent to our address above will not be received or read. Please send all inquiries via email at support@backstaged.io.